Landlords, letting agents, and property management teams

Platform glossary

Platform glossary

Everything SmartTenant covers, in one index.

An index of what SmartTenant covers, grouped by operational domain. Each entry links into the page that explains it in depth.

Tenancy

Lifecycle from offer to renewal in one tenancy record.

Tenancy timeline: Stage, milestones, key dates.
Move-in and inventory: Documents, deposits, condition log.
Renewals: Notice windows, rent review, change of tenant.

Finance

Rent, deposits, charges, and payouts reconciled to the day.

Rent collection: Stripe + GoCardless with status visibility.
Arrears tracking: Aged balances, follow-up, evidence chain.
Statements: Per-property + per-tenancy financial summary.

Maintenance

Issues, work orders, and contractor coordination in one thread.

Issue intake: Tenant-reported, photo-evidence-first.
Contractor coordination: Assignments, quotes, completion confirmation.
Recurring jobs: Compliance, seasonal, schedule-driven tasks.

Compliance

Certificates, licences, and statutory deadlines kept visible.

Certificate register: Gas, EPC, EICR, Legionella, PAT.
Licence tracking: HMO licences, mandatory and additional.
Right to Rent: Share-codes, manual evidence, audit log.

Documents

Version-stamped, role-aware document library.

Tenancy documents: AST, addenda, addendums, signed copies.
Property documents: Floorplans, surveys, supplier records.
Tenant-visible files: What the tenant sees and when.

Communications

One channel per topic; nothing in personal WhatsApp.

Issue threads: Photos + status + contractor responses.
Bulk and per-tenant: Notices, rent reviews, renewal prompts.
Email handoff: Outbound notifications with provider config.

Property & portfolio

Operational picture across one property or fifty.

Property records: Rooms, tenancies, contracts, photos.
Portfolio view: Roll-up of occupancy, arrears, compliance.
HMO room map: Room-level operations for shared houses.

Scheduling

What is due, what is overdue, who owns it.

Inspections: Routine, mid-tenancy, end-of-tenancy.
Compliance dates: Statutory deadlines and licence renewals.
Calendar feed: Pull a feed for an existing calendar app.

Rather see it than read about it?

The demo has every domain wired up with realistic data. Click through any of the above as the role that would use it.